Alerts:

There are many unfair terms in financial contracts which would require more effective and homogenous control systems in all Europe.

Improvement and development of injunctions which are still difficult to use for consumers associations.

Action plan :

http://www.europa.eu.int/comm/consumers/cons_int/safe_shop/fair_bus_pract/cont_law/index_en.htm

http://www.europa.eu.int/comm/consumers/cons_int/safe_shop/fair_bus_pract/cont_law/index_fr.htm

Working groups :

Harmonization the European contractual right CFR Net.

http://www.europa.eu.int/comm/consumers/cons_int/safe_shop/fair_bus_pract/cont_law/cfr_15122004_en.htm

http://www.europa.eu.int/comm/consumers/cons_int/safe_shop/fair_bus_pract/cont_law/cfr_15122004_fr.htm

Results :

Conclusions