BANKING AND INSURANCE PRODUCTS
SUBJECT 11: Access to justice in financial services

 

European Legislation of Access to justice in financial services

- 98/257/EC: Commission Recommendation of 30 March 1998 on the principles applicable to the bodies responsible for out-of-court settlement of consumer disputes (Text with EEA relevance)

[Spanish] - [German] - [Italian] - [Greek] - [French]

 

- COMMISSION RECOMMENDATION of 4 April 2001 on the principles for out-of-court bodies involved in the consensual resolution of consumer disputes

[Spanish]

 

Spanish Legislation of Access to justice in financial services

- Art. 51.12 of the Spanish Constitution, of 6 December of 1978. In relation to the consumer protection by the authorities

- Law 1/2000, of 7 January, of Lawsuit; operations transparency and client protection.

- - Law 39/2002, of 28 October, of transposition to the Spanish Legal System of diverse Community directives with regard to protection of interests of consumers and users.


This project is being sponsored by the DG SANCO of the European Commission and the Spanish Consumer Institute
   
 
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